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Consulting & Operational Transformation

Service Lines & Engagement Model

MN Consulting offers four distinct service lines, each tailored to address specific operational problems and organizational needs. Choose the engagement model that matches your scope and capacity.

1

Focused Operational Diagnostic

For organizations seeking evidence-based diagnosis of a single defined workflow, issue, or decision problem.

Client Problem & Scope

One defined workflow, issue, decision, or site requiring evidence-based diagnosis to clarify operational constraints, bottlenecks, or decision factors.

Principal Deliverables

  • Operational context profile and workflow map
  • Bottleneck or dependency findings with evidence
  • Prioritized next steps and decision factors

Delivery & Capacity Control

Founder-led engagement with bounded scope. Delivered remote, onsite, or hybrid. No implementation claim—diagnostic only.

Pricing Basis

Project-based pricing determined by scope, complexity, and travel requirements.

2

Workflow & Implementation-Readiness Project

For organizations ready to move from diagnosis to design, validation, and readiness decision before implementation.

Client Problem & Scope

One or more connected workflows requiring diagnosis, clarification, design, acceptance criteria definition, and explicit readiness decision before proceeding.

Principal Deliverables

  • Current and future-state operational records
  • Requirements, acceptance criteria, and governance map
  • Readiness decision and implementation plan
  • Measurement definition and pilot framework

Delivery & Capacity Control

Founder-led with client owners assigned. Specialist support provided for technical, regulatory, or security review. Typically 8–16 weeks.

Pricing Basis

Project-based pricing. Additional cost if specialist support or extended complexity is required.

3

Product & Delivery Enablement

For internal product and delivery teams that need temporary business analysis, product ownership, or release-readiness support.

Client Problem & Scope

Internal product or implementation team needs temporary business-analysis, product-ownership, backlog governance, acceptance criteria, testing inputs, or release-readiness support.

Principal Deliverables

  • Capability brief and operating assumptions
  • Governed product backlog and requirements
  • Acceptance criteria and test validation inputs
  • Release-readiness assessment

Delivery & Capacity Control

Project-based or retained capacity. Availability limited by concurrent commitments. Client retains full technical delivery authority and decision rights.

Pricing Basis

Project-based or retained monthly basis. Capacity reserved and billed whether utilized in that period.

4

Phased Operational-Transformation Program

For organizations transforming multiple workflows, systems, or sites with structured governance and controlled scaling.

Client Problem & Scope

Multiple connected workflows, systems, sites, or operating units requiring staged governance, controlled diagnostics, pilot validation, and measured scaling.

Principal Deliverables

  • Phased roadmap and governance model
  • Selected diagnostics and pilot records
  • Capability transfer package and training
  • Measurement framework and closeout documentation

Delivery & Capacity Control

Not offered as a solo full-scale transformation. Requires defined phases, dedicated client resources, and qualified specialists or partner-supported delivery. Typically 12–24 months across multiple phases.

Pricing Basis

Program-based pricing with phase gates. Cost varies by scope, number of sites, and specialist involvement. Pricing transparency at each phase decision point.

Find the Right Service for Your Needs

Not sure which service line fits your situation? Let's discuss your operational challenges and find the best engagement model.

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